Strategy and operating plan

Our five-year strategy sets out our ambition for a greener, fairer and more resilient region. It's supported by our operating plan, updated annually.

Annual report and accounts

Our investments and impacts are recorded in our annual report and accounts each year. Find out more about our performance.

Equality, diversity and inclusion

We proactively consider equality, diversity and inclusion when carrying out work by mainstreaming it into our core business.

Freedom of Information

Find out about HIE's obligations under the Freedom of Information (Scotland) Act and how to make a request.

Complaints handling procedure

We're committed to providing the best quality of customer service possible.

Plana Gàidhlig / Gaelic plan

We see Gaelic as a unique asset for businesses and communities across the region.

Social media policy

Our policy for social media use.

Customer Service Charter

The Service Charter sets out the high standards of service you can expect from HIE.

Public Services Reform (Scotland) Act 2010

We have a duty to publish certain expenditure reports under the Public Services Reform Act.

Crown copyright statement

Conditions apply to the reuse of materials published on our website.

Terms and conditions

The legal bit... our terms and conditions related to the award of funding and non-financial support.

Our funding approvals

We invest millions in funding every year supporting business and community development.

Accessibility statement

We are committed to making our services accessible to everyone who could benefit from them.

HIE pension scheme

HIE pension scheme - Statement of Investment Principles.

Subsidy schemes

Find out about the subsidy schemes we operate.

National Security and Investment Act 2021

The act modernises the UK Government’s powers to investigate and intervene in mergers, acquisitions and other deals within certain specified sectors, that could threaten the UK's national security.